Believe me when I tell you that there is huge difference in the
quality of insight from a children's group in inverse proportion to the
number! Let's remember why we are running a focus group as opposed to any of these options:
What we want and need from a focus group is insight.
This means we want them to have time to listen to each other,
understand what has been said, decide what they think and respond. This
process cannot be managed if everyone is talking at once even if your
client listening thinks what a great time everyone's having and what a
popular moderator they have. The children are there for one reason
only. For them it could well be about the money. Children know that if
they are promised money they have to do something to earn it. In this
case they have to pay attention, answer questions and make sensible
comments.Naturally I assure them at the beginning of the discussion that
there are no right or wrong answers but children do not believe this.
They live in a world of right and wrong answers and the huge
accompanying embarrassment when their answer is wrong. Therefore
building rapport and trust in the group is essential and this is much
faster if you:
Spending
time in the early crucial minutes after arrival to get your group in
rapport (I use NLP techniques for this) will ensure that they work well
together and stay 'on task'. Clients often think that the more
children in the group, the more they will represent their age group but
this is not the case. Like hens, a pecking order quickly establishes
itself and the children lower down the pecking order will become mute.
The ones at the top will vie for the moderator's attention and the
discussion will deteriorate into chaos. Instead, recruit your
group for maximum rapport and this will result in maximum insight. I can
assure you that as few as four children in rapport and relaxed,
trusting the moderator and each other will yield more insight than 10
children. If you'd like to know more about Kids Brands Europe visit my website here. You can call me on 01628 660618 or email judy@kids-brands.com to discuss your Market Research project. |





